DISCLAIMER: THIS PRIVACY POLICY IS ASSOCIATED WITH THE VOICE OVER
INTERNET PROTOCOL ("VOIP") SERVICES PROVIDED BY MIJITELECOM LLC. IN
THE UNITED STATES ("SERVICES") AND IS ONLY APPLICABLE TO CUSTOMERS LOCATED
IN, OR MIJITELECOM SERVICES GOVERNED BY THE APPLICABLE LAWS OF THE UNITED STATES.
MIJITELECOM WILL COMPLY WITH ALL APPLICABLE PRIVACY LAWS GOVERNING SERVICES PROVIDED
IN OTHER JURISDICTIONS. FOR CUSTOMERS PURCHASING ANY OTHER SERVICES FROM ANY OF
MIJITELECOM'S CORPORATE AFFILIATES, INCLUDING BUT NOT LIMITED TO MOOTUCK LLC,
KRISNET USA, KRISNET INC, OR ANY KRISNET AFFILIATES IN THE EU, PLEASE SEE THE
PRIVACY POLICY CONTAINED ON THE APPLICABLE WEBSITE OF THAT PROVIDER
EFFECTIVE
DATE: ALTHOUGH MIJITELECOM RESERVES THE RIGHT TO CHANGE THIS PRIVACY POLICY AT
ANY TIME (SEE "HOW WILL I KNOW IF MIJITELECOM CHANGES THE PRIVACY POLICY"
BELOW), THIS POLICY WAS LAST UPDATED ON DECEMBER 1, 2006.
MIJITELECOM
LLC ("MIJI") respects your privacy and is committed to the protection
of your personally identifiable information. This Privacy Policy has been designed
to ensure that the privacy of the information we obtain in the normal course of
providing our services is respected and maintained.
What is "Personally
Identifiable Information"?
"Personally Identifiable Information"
consists of information that can be associated with a specific individual or entity,
or permits the individual or entity to be contacted either physically or online.
This information includes, for example, a customer's name, address, 911 Service
Address telephone number and e-mail address.
Why Does MIJI Collect Personally
Identifiable Information?
MIJI recognizes that any personal information is
very important to you, and that you should have a right to control the use and
dissemination of that information. Therefore, MIJI collects Personally Identifiable
Information for a variety of purposes, all geared toward making your experience
as a customer or prospective customer a positive one. MIJI may collect and use
Personally Identifiable Information for any of the following purposes:
To provide
and/or change service you request to purchase;
To bill you, run credit checks,
or to initiate debt collection;
To provide you with Customer Service;
To
ensure that our website is customer friendly, informative and easy to access;
To create new services that may be of interest to you;
To protect our
customers, employees or property (e.g., to investigate fraud, harassment or other
types of illegal activity);
To anticipate and resolve problems with your MIJI
Service; and
To inform you of new products, promotions or other marketing
initiatives.
Typically, MIJI will provide you with a choice to opt out of
our marketing activities. If no opt-out choice is available, please contact MIJITELECOM
at the address or telephone number listed in the "Contact Us" portion
of this Privacy Policy, or MIJI's Customer Care Department at SUPPORT@MIJITELECOM.com,
and a MIJI representative will process your request. Once your opt-out request
has been processed, MIJI will respect your request to decline to receive further
direct marketing communications.
Will MIJI Disclose My Information to Any
Third Parties?
The information collected by MIJI will only be used internally
at MIJI, subject to the limited circumstances listed below. Unless you give us
your express consent, MIJI will not disclose your information to third parties
who want to market products to you. When MIJI uses agents, contractors or other
third parties to perform services on its behalf, and those third parties have
access to your Personally Identifiable Information, MIJI will require that those
third parties are subject to a confidentiality agreement so that your information
is protected.
What are the Limited Circumstances under which MIJI Will
Disclose Personally Identifiable Information to Third Parties?
MIJI may be
required to disclose your Personally Identifiable Information to comply with applicable
law. For example, MIJI may be required to disclose certain information under a
subpoena, a court order, or as required by a regulatory or administrative agency
(e.g., in response to a customer complaint). Additionally MIJI may disclose this
information if we, in good faith, believe that this information is necessary to
identify, contact or bring legal action against individuals who may be a threat
to public safety or interfering with MIJI network, services or our customers.
If MIJI is required to or decides to stop providing MIJI Service, or sell
or transfer parts of its business to unaffiliated companies, MIJI will provide
only that portion of your Personally Identifiable Information that will allow
these companies to offer you the same or similar services or as to accomplish
our business objectives. Be assured that these unaffiliated companies will be
bound by confidentiality requirements and will be obligated to keep MIJI customer
information confidential.
How Does MIJI Collect Personally Identifiable
Information?
MIJI collects Personally Identifiable Information in various ways,
such as over the phone, over the Internet (if you transact with us on-line), or
when you complete an application form for one of the products or services that
we offer or promote. MIJI collects personal information directly from you at the
time when you apply for MIJI Services. MIJI may also collect personal information
from third parties such as: credit reporting agencies; MIJI's referral program;
suppliers of telecommunications or information services (e.g., other telecommunications
and information service providers); or other entities who supply services to us
related to the provision of telecommunication services provided to you.
If
you do not want MIJI to have your Personally Identifiable Information, please
do not submit it to MIJI. Be advised, however, that this may interfere with MIJI's
ability to effectively resolve any customer service related issues you may have.
What About Personally Identifiable Information Specific to the MIJI Services
or the MIJI's Website?
For users of MIJI Services, or for those individuals
that access MIJI's website or web-based tools via the internet, MIJI may store
information on your computer in the form of a "cookie" or similar file.
Cookies allow MIJI to conduct additional market research into the users of our
website and products, and will allow us to develop ways to improve our websites
and services. If you do not want a "cookie" or similar file stored on
your computer, MIJI recommends that you consult with your internet browser instructions
or "help" command to erase, block or monitor the cookies attached to
your hard drive.
MIJI also uses third-party advertising companies to serve
ads when you visit our website. These companies may use information (not including
your name, address e-mail address or telephone number) about your visits to MIJI's
and other web sites in order to provide advertisements about goods and services
of interest to you on the MIJI website. If you would like more information about
this practice and to know your choices about not having this information used
by these companies, please click on the following link: http://www.advertising.com/Privacy.html.
Additionally, from time to time, MIJI collects information about visits
to our website, session lengths, bit rates and the number of messages and bytes
passed. This internet usage data is not resold, and is only used on a macro scale
(i.e., aggregate basis) to evaluate the MIJI website. MIJI may also contract with
third parties that use "web beacons" on the MIJI website. These web
beacons are used to track the performance of our marketing efforts with respect
to the MIJI services and no personally identifiable information is collected in
the process. This non-Personally Identifiable Information may also be gathered
and used for general advertising and/or market research, but shall be authorized
by MIJI in advance.
MIJI will not read your outgoing or incoming e-mail, private
chat or instant messages. Subject to applicable law, MIJI may store messages for
a brief period of time and could be compelled to disclose those messages to comply
with applicable law as described in the section titled "What are the Limited
Circumstances Under Which MIJI Will Disclose Personally Identifiable Information
to Third Parties?"
Does MIJI Use Any Security Measures to Ensure the
Privacy of my Personally Identifiable Information is Maintained?
Yes. MIJI
takes all reasonable steps to ensure that all information we collect, use or disclose
is accurate, complete, up-to-date and stored in a secure environment accessed
only by authorized persons, and uses Secure Socket Layer ("SSL") software
to provide secure sessions for our visitors.
Can I Access The Personally
Identifiable Information I Have Provided to MIJI?
Yes. MIJI will allow you
to review or update the available personally identifiable information that MIJI
received directly from you (not from any third parties) by accessing your account
online, or by contacting MIJI at the address or telephone number listed in the
"Contact Us" portion of this Privacy Policy, or MIJI's Customer Care
Department at support@mijitelecom.com. In order to ensure your privacy is maintained,
MIJI may ask for information to verify your identity prior to granting you access
to your information.
How Will I Know if MIJI Makes Changes to the Privacy
Policy?
In the event that MIJI makes material changes to this policy, MIJI
will post a summary of the changes on the first page of its website in a clear
and conspicuous manner.
How Can I Submit A Privacy Complaint to MIJI?
Please submit any complaints about breaches of your privacy in writing by
contacting MIJI at the address or fax number listed in the "Contact Us"
portion of this Privacy Policy.
What About the Protection of Children?
MIJI
does not actively or knowingly collect any Personally Identifiable Information
from individuals under 18 years of age. Where appropriate, MIJI will instruct
children not to submit such information to our website advertisements without
the consent of a parent or guardian. If a parent or guardian is concerned that
a child may have submitted Personally Identifiable Information to MIJI without
their consent, that parent or guardian may contact MIJI at the address or telephone
number listed in the "Contact Us" portion of this Privacy Policy and
request that this information be removed from our files.
Contact Us
As
previously described in this Privacy Policy, MIJITELECOM's Customer Care Department
is available to assist you with any privacy concerns you may have.
Contact
information follows:
Mailing Address:
MIJITELECOM Customer Care Department
MIJITELECOM LLC
2500 Plaza 5
Harborside Financial Center
Jersey
City, NJ 07311
Fax Number: (201) 633 - 9661
E-mail: support@mijitelecom.com
|
